HOW TO ORDER
Shopping at CASA PAPAYA is easy. Simply follow the steps below.
Step 1: Add some item(s) into your Shopping Bag.
1) Select type if nescessary
2) Select Quantity
3) Click on “ADD TO CARD”.
Step 2: Check out when item selection is completed
Click the "VIEW BAG" button to review the item(s) selected and make some modifications if nescessary;
4) Quantity of your item
5) Total Price of your item
6) Total price of your shopping
7) Click on "CHECK OUT" if you are ready to place the order. Otherwise continue shopping.

Step 3: Complete shipping Information
8) select express checkout or continue below (9)
9) Fill in Contact information
10) Fill in shipping address
Click on "CONTINUE TO SHIPPING"

Step 4: Complete Shipping and continue
11) Check information
12) Selelect one shipping method
Click on “CONTINUE TO PAYMENT”.

Step 5: Complete the payment information and then click the "REVIEW ORDER" button to complete the purchase.
14) Check information
15) Fill in payment information
16) Select billing adress and save your information
Click on "REVIEW ORDER" to check your order the last time and complete shopping.

Withdrawal from contract
Submit your withdrawal
Go to the withdrawal form to inform us about your return. You have 14 days from the moment of receiving your order to withdraw from the contract.
Return the products
Pack the products you want to return. If possible, use shipping packaging, then send the products to the return address we provided.
Wait for your refund
We will refund your money within 14 days. You will receive the refund using the same payment method used for the order. If payment was made on delivery, we will transfer the money to your bank account.
Compliance with Directive 2023/2673 provided by EasyReturn