Legal Notice
According to § 5 TMG
Elay Gürsel
Casa Papaya
Bergstraße 8,
52134 Herzogenrath,
Germany
Contact:
Email: info@casa-papaya.de
or contact@casa-papaya.de
Legal notice:
Link to the EU Commission's platform for online dispute resolution: www.ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure from a consumer arbitration board.
Withdrawal from contract
Submit your withdrawal
Go to the withdrawal form to inform us about your return. You have 14 days from the moment of receiving your order to withdraw from the contract.
Return the products
Pack the products you want to return. If possible, use shipping packaging, then send the products to the return address we provided.
Wait for your refund
We will refund your money within 14 days. You will receive the refund using the same payment method used for the order. If payment was made on delivery, we will transfer the money to your bank account.
Compliance with Directive 2023/2673 provided by EasyReturn