SHIPPING METHOD
| Shipping | Costs | Shipping time |
|---|---|---|
| GERMANY | FREE SHIPPING |
7 - 21 Business Days
|
| FRANCE | FREE SHIPPING |
7 - 21 Business Days
|
| SPAIN | FREE SHIPPING |
7 - 21 Business Days
|
| ITALY | FREE SHIPPING | 7 - 21 Business Days |
| NETHERLANDS | FREE SHIPPING | 7 - 21 Business Days |
| OTHER | FREE SHIPPING | 7 - 21 Business Days |
*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
Withdrawal from contract
Submit your withdrawal
Go to the withdrawal form to inform us about your return. You have 14 days from the moment of receiving your order to withdraw from the contract.
Return the products
Pack the products you want to return. If possible, use shipping packaging, then send the products to the return address we provided.
Wait for your refund
We will refund your money within 14 days. You will receive the refund using the same payment method used for the order. If payment was made on delivery, we will transfer the money to your bank account.
Compliance with Directive 2023/2673 provided by EasyReturn